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Common Questions

What  is the distance learning schedule for the students? Click here to download the schedule

Do I have to use a Sepulveda device?

No, you may use any device that connects to the internet. Devices with keyboards work best. 

What if I do not have internet service at home?

Call the LAUSD Hotline (213)443-1300

(Click Below for More Information)

Family Connection Flyer 

How do I request and receive a device from LAUSD?

Call 213-443-1300 or submit your request online at device.lausd.net – Access Code: lausd2020

What if I have a technical issue with an LAUSD device?

 Call 213-443-1300 or submit a ticket online at device.lausd.net– Access Code: lausd2020

What if I need help with my LAUSD username and password?

 Students may contact Mr. Vuong by filling out this Student Technology Request Form

 To activate or reset your LAUSD account click on the link below: You will need your student ID and PIN

ACTIVATE/RESET PASSWORD

Where can I get help with using Schoology as a parent or student? Schoology resources are available for parents and students  at   https://achieve.lausd.net/plsonlinelearning

 

 

What if I am experiencing problems

with Schoology?

 

 

Contact the LAUSD IT Help Desk for assistance with technical issues (e.g., problems logging in or accessing the District's network) or to report a technical problem with MiSiS/Schoology. We have different ways to request technical support:

  Submit a Software Support Request
  Chat with a Live Agent
  Call (213)241-5200 : Select Option 5 then Option 1 for Schoology Support

How do I set up my Parent Portal account? Where can I get more information

PLease visit the LAUSD Parent Portal webpage for more information
 
Services

Who can I contact for emotional support?

 Please contact your grade level counselor via email through the Sepulveda MS Website:

 Please feel free to also use the LAUSD Hotline:

 M-F 6AM- 6PM

 
 
Miscellaneous

 

Where can I access additional resources to help me during the School Closure?

 

You can find additional resources on under the

Distance Learning tab on Sepulveda Middle School’s website.